Overview
Taqql, Inc. engages the following third-party service providers (“subprocessors”) to process customer data in connection with providing the Taqql platform. We conduct appropriate due diligence before engaging subprocessors and require them to implement suitable data protection measures.
We will provide at least 30 days’ notice of material additions to this list where required by applicable law or data processing agreements.
Infrastructure and hosting
| Subprocessor | Country | Purpose | Data processed |
|---|---|---|---|
| Amazon Web Services (AWS) | USA (us-west-2) | Cloud hosting, compute, storage, database, messaging, email | All platform data |
| AWS RDS (PostgreSQL) | USA | Relational database | User data, project data, transactions, audit logs |
| AWS S3 | USA | Object storage | Files, photos, attachments, receipts |
| AWS SQS | USA | Message queuing | Background job payloads |
| AWS CloudFront | Global CDN | Static asset delivery, web app hosting | Web traffic |
| AWS SES | USA | Transactional email | Notification emails, account emails |
| AWS Cognito | USA | Identity and authentication | Authentication tokens, user identity |
AI and machine learning
| Subprocessor | Country | Purpose | Data processed |
|---|---|---|---|
| Amazon Bedrock (Anthropic Claude models) | USA | Voice transcription, OCR, material intake AI, Q conversational AI | Input data submitted for AI processing (transient) |
Note on Bedrock data usage: Taqql has configured its Amazon Bedrock usage under a service agreement that prohibits AWS from using customer data to train or improve foundation models.
Business integrations (user-configured)
The following subprocessors are activated only when you configure the respective integration:
| Subprocessor | Country | Purpose | Data processed |
|---|---|---|---|
| Digits Financial, Inc. | USA | Accounting, AP processing, general ledger | Invoice data, payment data, GL mapping |
| ADP | USA | Payroll integration | Hours export, employee codes |
Contact
For questions about subprocessors or to request notification of changes:
privacy@taqql.io
To request a Data Processing Agreement (DPA):
legal@taqql.io